Online confidence

With working on our new website I’ve been paying closer attention to other businesses websites and how they convey their services.

I’m developing more confidence in myself when choosing who to work with just by looking through their website.

We are currently looking at extending our house, so I jumped online – there was one particular company that I had an uncomfortable feeling about, but they ticked all the boxes when it came to our requirements. So, I sent through an enquiry.

I then mentioned to Anthony my feeling and he admitted he felt the same! Sure enough a couple of hours later we received a curt response saying ‘We don’t work with weatherboard houses.’ I really don’t know how they could be so dismissive from a 10 word request…? They fulfilled my negative expectations.

We are also looking for a new bookkeeper, so I jumped online again. I found one that I liked and contacted them. They called me later that day and I felt good about their offer so made a time to catch up with them. We had a good meeting with them and now have a new bookkeeper!

So I feel really good about my instincts when it comes to buying (particularly services) online – do you? Tell us about your online buying experiences!

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